Troubleshooting production-only issues is an art/process of elimination

Troubleshooting production-only issues is tough. We all know how it tricky it can get.

It is an art/process of elimination, but you have to develop that skill over the years. First, you have to understand the architecture of the system. Then it is an exercise of gathering all the information and facts. Then you use your experience and outside the box thinking to start eliminating items. To troubleshoot a software application, you don't necessarily have to be a developer, but it is good to understand how applications are coded.






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