Diagrams help you solve computer problems. I have always used diagrams for new design and also for figuring out production issues. In last month or so, a simple drawing on a whiteboard helped us identify the root cause faster for high-severity issues and the implementation of the solution was simple after that. This was in two high-pressure occasions in last 30 days. I typically end up drawing on a whiteboard, taking a picture of it and sending it as a document to my teammates. Then this diagram ends up as a candidate to be converted to Visio in the near future :)
- almirsCorner.com -
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